Legal

The company conducts development and sales of software and digital services within the IT industry, such as web applications, mobile apps, and custom system solutions, along with any ancillary activities that align with these offerings.

The company also provides consulting services related to the development and use of software and digital services.

Our policy for refunds and disputes is designed to be fair to both our customers and our company.

For our digital software, we offer a 30-day refund period from the date of purchase. If you are not satisfied with our product, you can request a full refund within this period.

To request a refund, please contact our customer service at business@hi-kaizen.com with your order details.

Disputes will be handled on a case-by-case basis. We aim to resolve all disputes within 14 business days.

You can cancel your subscription at any time. The cancellation will take effect at the end of the current billing cycle, and you will not be charged again.

You will retain access to the service until the end of your subscription period.